1. All jobs are estimated through the information supplied by you, to us, on the property type, access and volume of goods. If on arrival to a job it is deemed that the information was not
correct and is vastly greater or different to the information given, there may be additional charges.

2. All estimates are inclusive of all charges.

3. There is a 2 hour minimum charge on all jobs if you require a man and van rate

4. Please ensure you inform us of any access restrictions to your property.

5. Due to Health & Safety legislation, it is the customers responsibility to ensure that there are no tripping hazards and that our drivers are working in a safe environment.

6. Payment of £11.50 may be required if delivery is within the congestion charge area in London between 7am-6pm Monday -Friday. 

7. Parking.  If delivery is in a restricted parking area, customers should ensure correct permits are acquired to enable delivery. Failure to inform us or acquire permission beforehand could result in customer liability for any ensuing parking fines.

8. All payments must be completed upon delivery, either by cash , cheques or other agreed payment system.

9. Job arrival times are estimated. Although we do our best to be on time, circumstances out of our control may cause delays

10. Our insurance which is included in the price quoted is for goods in transit only and will only cover items while in transit. Copies of insurance documents are available.

11. Moor Delivery Services Ltd will not store any financial details nor will pass your information onto any other third parties

12. Moor Delivery Services Ltd does reserve the right to cancel or change dates and times in unforeseeable circumstances.